Privacy policy | Shires Event Hire

24.06.2024

Shires Event Hire Limited ("Shires", "we", "us", or "our") is committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy explains how we collect, use, and disclose your personal information.

INFORMATION WE COLLECT

We may collect the following types of information from you:

Personal Information: This includes information that can be used to identify you, such as your name, contact information (email address, phone number), billing address, and delivery address.
Event Information: This includes details about your event, such as the date, time, location, type of event, and items rented.
Website Usage Information: We may collect information about your use of our website, such as the pages you visit, the links you click, and your IP address. This information is collected through cookies and other tracking technologies.

HOW WE COLLECT INFORMATION

We collect information from you in a variety of ways, including:

When you request a quote or place an order for our services
When you contact us through our website or by phone
When you subscribe to our newsletter or marketing communications
When you visit our website

HOW WE USE INFORMATION

We use your information for the following purposes:

To process your orders and provide you with the services you request
To communicate with you about your event and our services
To send you marketing communications, but only if you have consented to receive them
To personalize your experience on our website
To improve our website and services
To comply with legal and regulatory requirements

SHARING YOUR INFORMATION

We may share your information with third-party service providers who help us operate our business, such as payment processors, delivery companies, and marketing agencies.

We will only share your information with these providers to the extent necessary for them to perform their services.

We will not sell or rent your personal information to third parties.

We may also disclose your information if required by law or to protect the rights, property, or safety of ourselves or others.

DATA RETENTION

We will retain your information for as long as it is necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

YOUR RIGHTS

You have a number of rights in relation to your personal information, including:

The right to access your personal information
The right to rectify any inaccuracies in your personal information
The right to request the erasure of your personal information
The right to restrict the processing of your personal information
The right to object to the processing of your personal information
The right to withdraw your consent to marketing communications

For more information about these rights, please contact us using the contact information below.

SECURITY

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

CHILDRENS PRIVACY

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will post any changes on our website.

If you have any questions about this Privacy Policy, please contact us at:

Shires Event Hire Limited

Sales@shireseventhire.co.uk

01530 810 352

GOVERNING LAW

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales.